Quality always

Quality Always

Quality is a word that is easily used, but what does it say about us as an organization?
We try to provide quality in all areas: the products we sell, our pre- and after-sales services and in our marketing activities. Since our ISO9001:2008 certification in 2008, our Quality Manager plays a pivotal role within the organization and ensures that all departments comply with the ISO PLAN-DO-CHECK-ACT standards in their operations. In 2012, HEM Suriname obtained another distinguished certification: the BRC Storage and Distribution Standard. BRC stands for British Retail Consortium and is a British organization of retailers, which has established sets of very strict standards for suppliers of food products to adhere to. In 2015, we once again proved our dedication to quality, by achieving the ISO22000:2005 standard. Since the ISO 22000:2005 certification combines the principles of ISO 9001 and BRC standards, we have since then focused on this certification.  In 2020, HEM Suriname will upgrade to the newest ISO2200:2018 certification.  

Our Employees
It is impossible to provide quality without capable and motivated people.  The right mentality and willingness to learn are the qualities we look for in new colleagues. Once hired, we believe in continuous education and stimulate our employees to study within and outside of the company. We strive to have an open and family type culture, encouraging creativity and innovation.

The HEM delivers directly to thousands of points-of-sale in Suriname. Despite the large number of customers, providing high-quality service is one of our core values. Such service continues after the sale. At all times we try to think along with our customers and to respond to their demands as much as possible. We have an in-house team of merchandisers that service our bigger customers to optimize the presentation on shelf. Furthermore, tastings, samplings and other in-store promotions are regularly organized in order to support our loyal customers in their battle for the end consumer.

Quality Products
HEM Suriname attaches great value to its range of quality products, to have items in stock continuously and to store them in a responsible manner in our modern warehouse. In addition we exchange information with our suppliers on an ongoing basis, in order to learn from each other and to be able to serve the Suriname market in the best possible way.

Get in touch
If you are not satisfied by one our products or service, or if you are very happy with our quality and products: in both cases we would love to hear from you. Please contact us by sending an e-mail to info@hem.sr or by calling +597 472351.

HEM Suriname N.V.

Hendrikstraat 281
Paramaribo - Suriname
Tel: 472351
Fax: 411611

Hollandsche Export
Maatschappij B.V.

Akervoorderlaan 13,
2161 DP Lisse - Nederland
Tel: + 31 (0) 252 23 00 14
Fax: + 31 (0) 252 23 29 96


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